Terms & Conditions
Welcome to Emirates Curtains. These Terms and Conditions govern your use of our website emiratescurtains.ae and the purchase of our products and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.
1. General Information
- Emirates Curtains is a provider of curtains, blinds, and window treatment solutions in Dubai, United Arab Emirates.
- By using our website or placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.
2. Products & Services
- We offer custom-made and ready-made curtains, blinds, and accessories.
- Product descriptions, images, and colors displayed on our website are for illustrative purposes. Actual products may vary slightly due to fabric dye lots, screen resolutions, and lighting conditions.
- Custom-made items are produced based on the measurements and specifications you provide. Emirates Curtains is not responsible for errors resulting from incorrect measurements supplied by the customer.
3. Pricing & Payment
- All prices on our website are in AED (United Arab Emirates Dirham) unless stated otherwise.
- We reserve the right to update or change prices without prior notice.
- Full payment (or an agreed deposit) is required to confirm an order.
- Payments can be made through approved methods listed on our website or during checkout.
4. Orders & Delivery
- Delivery times vary depending on whether the order is custom-made or ready-made. Customers will be informed of estimated timelines at the time of purchase.
- Delivery within Dubai and other Emirates is subject to availability and may include additional charges.
- Emirates Curtains is not liable for delays caused by events outside of our control (e.g., supplier delays, shipping disruptions, or unforeseen circumstances).
5. Returns & Refunds
- Custom-made curtains and blinds are non-refundable and non-exchangeable, except in cases of manufacturing defects or incorrect items delivered.
- Ready-made products may be eligible for return within 7 days, provided they are unused, in original packaging, and in resalable condition.
- For full details, please refer to our Refund & Returns Policy.
6. Intellectual Property
- All content on our website, including text, images, designs, and logos, is the property of Emirates Curtains and protected under applicable copyright and trademark laws.
- You may not reproduce, distribute, or use any material from our website without prior written consent.
7. Limitation of Liability
- Emirates Curtains strives to ensure accuracy of information but does not guarantee that the website will be error-free, uninterrupted, or always available.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products, services, or website.
8. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
- Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
9. Changes to Terms & Conditions
- Emirates Curtains reserves the right to update or modify these terms at any time.
- Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised terms.
Contact Information
If you have any questions regarding these Terms & Conditions, you may contact us at:
- Website: emiratescurtains.ae
- Phone: +971 55 472 2980
- Email: info@emiratescurtains.ae
- Location: Dubai, United Arab Emirates
